Lead every room in English with confidence

Business English Pro is the only structured school that takes working professionals from confident daily communication — emails, meetings, calls — all the way to boardroom-ready executive presence. Real business scenarios, real language, immediately usable at work tomorrow.

110 lessonsAI-adaptiveCancel anytimeLearn anywhere

"My goal isn't to change who you are — it's to make sure English never gets in the way of the leader you already are."

— Etienne Eloff

What you'll learn

What you'll be able to do

Write clear, professional emails and reports that project competence and credibility in English
Lead and contribute to meetings, video calls, and presentations with structured, confident spoken English
Deploy specialised business vocabulary for your exact function — HR, Finance, Sales, Operations, or Technical
Handle difficult conversations, negotiations, and senior stakeholder interactions with precision and composure
Project executive presence in boardroom settings through strategic language, tone, and framing
Navigate professional small talk, workplace culture, and relationship-building in English with natural fluency

How it works

A school that adapts to you

This isn't a set of static videos. Every lesson is generated live and tuned to where you actually are.

We learn your level

A quick placement check tailors your starting point so you're never bored or lost.

Lessons adapt as you go

Each lesson is written for your pace and your goal, adjusting as your skills grow.

Your AI coach keeps you moving

Checkpoints, feedback, and gentle nudges turn progress into a real result.

The curriculum

What's inside your school

23 modules · 110 lessons

Meetings

Equips professionals to lead and participate in workplace meetings using clear, structured English.

1.1Meeting Essentials: Starting, Agenda & RolesIncluded
1.2Contributing & Holding the FloorIncluded
1.3Agreeing, Disagreeing & Building ConsensusIncluded
1.4Summarising, Action Points & ClosingIncluded
1.5Handling Difficult Moments in MeetingsIncluded

Emails

Builds the writing skills professionals need to send clear, credible, and appropriately toned business emails.

2.1Email Structure, Subject Lines & OpeningsIncluded
2.2Tone: Formal, Semi-Formal & InformalIncluded
2.3Common Email Types: Requests, Updates & Follow-UpsIncluded
2.4Delivering Bad News & Saying No ProfessionallyIncluded
2.5Editing for Clarity, Conciseness & CorrectnessIncluded

Presentations

Develops the structure, language, and delivery skills needed to present confidently in English at work.

3.1Planning & Structuring a Business PresentationIncluded
3.2Signposting Language: Guiding Your AudienceIncluded
3.3Describing Data, Charts & TrendsIncluded
3.4Delivering with Impact: Voice, Pace & EmphasisIncluded
3.5Handling Q&A with ConfidenceIncluded

Telephone & Video Calls

Prepares professionals to communicate clearly and professionally in spoken real-time calls.

4.1Opening, Introducing & Stating Your PurposeIncluded
4.2Checking Understanding & ClarifyingIncluded
4.3Managing Technical Issues & Video Call EtiquetteIncluded
4.4Taking Messages, Transferring & Closing CallsIncluded

Business Vocabulary

Builds the core professional vocabulary that underpins everyday workplace communication.

5.1Core Business Terms Every Professional Must KnowIncluded
5.2Verb Phrases & Collocations for the WorkplaceIncluded
5.3Numbers, Data & Financial Language BasicsIncluded
5.4Business Idioms & Expressions in ContextIncluded
5.5Formal vs. Informal Register: Choosing the Right WordIncluded

Workplace Confidence

Addresses the mindset, cultural, and linguistic barriers that hold non-native speakers back at work.

6.1Overcoming Language Anxiety at WorkIncluded
6.2Self-Correction & Recovery StrategiesIncluded
6.3Assertiveness: Speaking Up & Being HeardIncluded
6.4Understanding US Workplace Culture & Communication NormsIncluded

Professional Small Talk

Develops the natural, relationship-building conversational English used before, after, and between formal interactions.

7.1Starting Conversations: Openers That WorkIncluded
7.2Safe Topics, Sensitive Topics & Reading the RoomIncluded
7.3Networking Events: Introducing Yourself & OthersIncluded
7.4Transitioning from Small Talk to BusinessIncluded
7.5Keeping in Touch: Follow-Up Phrases & Relationship MaintenanceIncluded

HR English

Equips HR professionals with the specialised vocabulary and communication skills unique to human resources.

8.1Recruitment Language: Job Ads, Interviews & OffersIncluded
8.2Onboarding & Induction CommunicationIncluded
8.3Performance Reviews & Feedback ConversationsIncluded
8.4Handling Grievances, Disciplinaries & Sensitive HR MattersIncluded
8.5HR Policy Writing & Internal CommunicationIncluded

Operations English

Builds the language skills operations professionals need to manage processes, teams, and suppliers effectively.

9.1Process & Procedure LanguageIncluded
9.2Supply Chain & Logistics VocabularyIncluded
9.3Reporting on Performance & KPIsIncluded
9.4Problem-Solving & Escalation LanguageIncluded
9.5Cross-Functional Collaboration & Handover CommunicationIncluded

Sales English

Gives sales professionals the English they need to prospect, pitch, negotiate, and close with confidence.

10.1Prospecting & Cold Outreach LanguageIncluded
10.2Discovery Calls: Asking the Right QuestionsIncluded
10.3Presenting Solutions & Handling ObjectionsIncluded
10.4Negotiating Terms & Closing the DealIncluded
10.5Account Management & Client Relationship EnglishIncluded

Finance English

Develops the specialised vocabulary and communication skills finance professionals use daily.

11.1Core Finance Vocabulary & Financial StatementsIncluded
11.2Presenting Financial Results & AnalysisIncluded
11.3Budgeting, Forecasting & Planning LanguageIncluded
11.4Risk, Compliance & Regulatory CommunicationIncluded
11.5Communicating with Non-Finance StakeholdersIncluded

Technical English

Equips professionals in technical fields to communicate complex information clearly to any audience.

12.1Technical Documentation: Reports, Specs & ManualsIncluded
12.2Explaining Technical Concepts to Non-Technical AudiencesIncluded
12.3Technical Meetings & Cross-Functional CollaborationIncluded
12.4Presenting Technical Data & FindingsIncluded
12.5Email & Messaging in Technical EnvironmentsIncluded

Project Management English

Builds the communication skills project managers need to plan, coordinate, and deliver projects in English.

13.1Project Kick-Off: Scope, Goals & Stakeholder CommunicationIncluded
13.2Status Updates, Progress Reports & Meeting FacilitationIncluded
13.3Risk & Issue Management LanguageIncluded
13.4Managing Deadlines, Priorities & Difficult Team ConversationsIncluded
13.5Project Close: Lessons Learned & Stakeholder Sign-OffIncluded

Customer Service English

Develops the empathetic, professional English needed to deliver excellent customer experiences.

14.1Greeting, Listening & Understanding Customer NeedsIncluded
14.2Explaining, Guiding & Setting ExpectationsIncluded
14.3Handling Complaints & Difficult CustomersIncluded
14.4Written Customer Communication: Emails & Live ChatIncluded
14.5Going Beyond the Script: Natural, Human Customer EnglishIncluded

Executive Presence

Develops the language, tone, and behavioral signals that project authority and credibility at the executive level.

15.1What Executive Presence Means in EnglishIncluded
15.2Speaking with Authority: Word Choice & Sentence StructureIncluded
15.3Strategic Brevity: Saying More with LessIncluded
15.4Managing Your Nonverbal & Paraverbal SignalsIncluded
15.5Personal Brand & Consistent Executive VoiceIncluded

C-Suite Communication

Prepares senior leaders to communicate with precision, strategic framing, and influence at the highest organisational levels.

16.1Communicating Vision, Strategy & DirectionIncluded
16.2Briefing the Board & Senior Leadership TeamsIncluded
16.3Writing at Executive Level: Memos, Briefs & ReportsIncluded
16.4Cross-Cultural Executive CommunicationIncluded
16.5Crisis Communication & Executive MessagingIncluded

Boardroom English

Trains executives to communicate with impact and precision in formal board and governance settings.

17.1Understanding Board Meeting Structure & ProtocolIncluded
17.2Presenting to the Board: Framing & PersuasionIncluded
17.3Responding to Board Questions Under PressureIncluded
17.4Governance Language: Motions, Resolutions & MinutesIncluded

Strategic Presentations

Elevates presentation skills to executive level — communicating strategy, data, and vision to senior audiences.

18.1Designing the Narrative Arc of a Strategic PresentationIncluded
18.2Data Storytelling for Executive AudiencesIncluded
18.3Opening & Closing with Impact at the Executive LevelIncluded
18.4Handling Interruptions & Challenges from Senior AudiencesIncluded

Negotiation

Equips executives with the precise, strategic language needed to negotiate at the highest levels.

19.1Negotiation Frameworks & Preparation LanguageIncluded
19.2Opening Positions, Anchoring & Making ProposalsIncluded
19.3Conceding, Trading & Protecting Your InterestsIncluded
19.4Deadlock, Pressure & Breakthrough LanguageIncluded
19.5Closing & Confirming AgreementsIncluded

Executive Meetings

Develops the skills to lead and contribute to high-stakes meetings at the executive and board level.

20.1Chairing High-Stakes Meetings with AuthorityIncluded
20.2Reading the Room: Dynamics, Power & SubtextIncluded
20.3Consensus Building & Decision Facilitation at Senior LevelIncluded
20.4Managing Dissent & Difficult Voices in the RoomIncluded

Leadership Communication

Builds the English communication capabilities that define inspiring, trusted, and effective leaders.

21.1Communicating as a Leader: Tone, Trust & AuthenticityIncluded
21.2Motivating & Inspiring Teams Through LanguageIncluded
21.3Giving Developmental Feedback That LandsIncluded
21.4Communicating Change: Leading People Through UncertaintyIncluded
21.5Town Halls, All-Hands & Large-Audience Leadership CommunicationIncluded

Difficult Conversations

Trains executives to handle the most challenging interpersonal and organisational conversations with skill and composure.

22.1The Language Framework for Difficult ConversationsIncluded
22.2Performance, Accountability & Underperformance ConversationsIncluded
22.3Delivering Unwelcome News to Individuals & TeamsIncluded
22.4Conflict Resolution & Repairing RelationshipsIncluded
22.5Staying Composed: Language Under Emotional PressureIncluded

Influencing Senior Stakeholders

Equips executives with the strategic communication skills to gain buy-in and drive action at the highest levels.

23.1Understanding Stakeholder Priorities & Communication StyleIncluded
23.2Building the Business Case: Language of Logic & EvidenceIncluded
23.3Emotional & Relational Influence: Beyond LogicIncluded
23.4Timing, Framing & the Art of the AskIncluded
23.5Following Up & Sustaining Stakeholder AlignmentIncluded

Who it's for

Is this you?

The ambitious junior professional

She's two years into her career, functional in English but unsure how to write emails that sound truly professional or contribute to meetings without second-guessing every sentence.

The specialist mid-level manager

He leads a finance or technical team and needs precise, role-specific vocabulary — not generic business English — to communicate results, risks, and recommendations with credibility.

The people-focused HR professional

She handles recruitment, performance reviews, and sensitive HR conversations every day, and needs the exact language to manage those moments with fairness, empathy, and authority.

The client-facing sales or account manager

He prospects, presents, negotiates, and manages relationships entirely in English and wants language sharp enough to open doors, handle objections, and close deals confidently.

The senior leader seeking executive presence

She has the seniority and the strategic mind, but wants her English to project the authority, composure, and gravitas that her role demands in the boardroom and beyond.

The executive preparing for the boardroom

He needs to brief boards, lead high-stakes negotiations, communicate through crises, and inspire organisations — and wants his English to be equal to every one of those moments.

Questions

Frequently asked

Your teacher

A note from your teacher

Etienne Eloff

I know exactly what it feels like to have more to say than your English will let you say it.

You're sharp. You've worked hard to get where you are. In your first language, you can read a room, land a joke, push back on a bad idea, and inspire a team — all without thinking. But in English, there's a half-second delay. A word that won't come. A meeting where you stayed quiet because the sentence wasn't ready in time. An email you rewrote four times and still weren't sure about. That gap between who you are professionally and how you come across in English — that's exactly what Business English Pro is designed to close.

This school grew out of one core conviction: working professionals don't need more grammar drills. They need language that works in the real situations they face every single day. That means knowing how to open a meeting with authority, how to say no to a client without damaging the relationship, how to present financial results clearly to people who don't live in spreadsheets, how to give a team member difficult feedback and have them leave the room feeling respected. These are the moments where your English either serves you or holds you back — and I've built this curriculum around every one of them.

What you'll find here is a school with real structure. There's a clear path from the core professional skills every workplace demands, through specialist language for your exact function, all the way to the executive-level communication that defines senior careers. You don't have to wander. You'll know where you are, what you're building, and why it matters.

And here's what I want you to hear, especially if you've carried some version of language anxiety into your career: being a non-native speaker is not a deficit. The fact that you're operating professionally in a second — or third, or fourth — language is genuinely remarkable. My job isn't to make you sound like someone else. It's to give you the tools, the vocabulary, and the confidence to sound like the best, most authoritative version of yourself — in English.

Whether you're here to write better emails, prepare for a board presentation, negotiate a major deal, or lead your organisation through change, there's a place for you in this school. Come in, get specific, and let's get to work.